Privacy policy

ABN: 21141484590

1) Information on the Collection of Personal Data and Contact Details of the Controller
1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data are all data with which you can be personally identified.

1.2 The responsible party for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Shop Name. The responsible party for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller). You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.

2) Data Collection When Visiting Our Website
When using our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which are technically necessary for us to display the website:

- Our visited website
- Date and time of access
- Amount of data sent in bytes
- Source/reference from which you came to the page
- Used browser
- Used operating system
- Used IP address (if applicable: in anonymized form)

Processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be disclosed or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.

3) Cookies
To make our website more attractive and to enable the use of certain functions, we use cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). When cookies are set, they collect and process certain user information such as browser and location data as well as IP address values to an individual extent. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie.

Partly, the cookies serve to simplify the order process by saving settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data are also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6(1)(b) GDPR either for the execution of the contract or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

We may work with advertising partners to help us make our Internet offer more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive (third-party cookies) when you visit our website. If we work with the aforementioned advertising partners, you will be individually and separately informed about the use of such cookies and the scope of the collected information within the following paragraphs.

Please note that you can set your browser to inform you about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find these for the respective browsers under the following links:

- Internet Explorer: [https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies](https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies)
- Firefox: [https://support.mozilla.org/en/kb/cookies-allow-and-disallow](https://support.mozilla.org/en/kb/cookies-allow-and-disallow)
- Chrome: [https://support.google.com/chrome/answer/95647?hl=en](https://support.google.com/chrome/answer/95647?hl=en)
- Safari: [https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac](https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac)
- Opera: [https://help.opera.com/en/latest/web-preferences/#cookies](https://help.opera.com/en/latest/web-preferences/#cookies)

Please note that the functionality of our website may be restricted if cookies are not accepted.

4) Contacting Us
When contacting us (e.g., via contact form or email), personal data are collected. Which data are collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the purpose of responding to your request or for establishing contact and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted after the final processing of your inquiry if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no statutory retention requirements.

5) Data Processing When Opening a Customer Account and for Contract Processing
In accordance with Art. 6(1)(b) GDPR, personal data will continue to be collected and processed if you provide them to us for the execution of a contract or when opening a customer account. Which data are collected can be seen from the respective input forms. Deleting your customer account is possible at any time and can be done by sending a message to the address of the controller mentioned above. We store and use the data you provide for contract processing. After complete execution of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after these periods have expired, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by our site, about which we inform you accordingly below.

6) Use of Your Data for Direct Advertising
6.1 Subscription to our email newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. The provision of further possible data is voluntary and will be used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you an email newsletter if you have expressly confirmed to us that you consent to the sending of newsletters. We will then send you a confirmation email asking you to confirm that you wish to receive newsletters in the future by clicking on an appropriate link.

By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6(1)(a) GDPR. When registering for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration to trace possible misuse of your email address at a later time. The data collected by us when registering for the newsletter will be used exclusively for the purpose of advertising via the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the controller mentioned at the beginning. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

6.2 Sending of the email newsletter to existing customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services, such as those already purchased, from our range by email. For this, we do not need to obtain separate consent from you. The data processing takes place solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6(1)(f) GDPR. If you initially objected to the use of your email address for this purpose, we will not send you any emails. You are entitled to object to the use of your email address for the aforementioned advertising purposes at any time with effect for the future by notifying the controller mentioned at the beginning. For this, you only incur transmission costs according to the base tariffs. After receiving your objection, the use of your email address for advertising purposes will be stopped immediately.

7) Data Processing for Order Processing
7.1 The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, as far as this is necessary for the delivery of the goods. Your payment data will be passed on to the credit institution commissioned with the payment as part of the payment processing, as far as this is necessary for the payment processing. If payment service providers are used, we explicitly inform you about this below. The legal basis for the transfer of data is Art. 6(1)(b) GDPR.

7.2 Use of payment service providers (payment service providers)

- Paypal
- When paying via PayPal, credit card via PayPal, direct debit via PayPal, or – if offered – "purchase on account" or "installment payment" via PayPal, we pass on your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), as part of the payment processing. The transfer takes place in accordance with Art. 6(1)(b) GDPR and only insofar as this is necessary for the payment processing.
- PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or – if offered – "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6(1)(f) GDPR based on PayPal's legitimate interest in determining your solvency. The result of the credit check in relation to the statistical probability of non-payment is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit information may contain probability values (so-called score values). If score values are included in the result of the credit check, they are based on a scientifically recognized mathematical-statistical procedure. Address data are included in the calculation of the score values, among other things, but not exclusively.
- Further data protection information, including the credit agencies used, can be found in PayPal's privacy policy: [https://www.paypal.com/webapps/mpp/ua/privacy-full](https://www.paypal.com/webapps/mpp/ua/privacy-full)
- You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.

- **SOFORT**
- If you choose the "SOFORT" payment method, the payment will be processed by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "SOFORT"), to whom we pass on your information provided during the order process along with the information about your order in accordance with Art. 6(1)(b) GDPR. The SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The transfer of your data takes place exclusively for the purpose of payment processing with the payment service provider SOFORT and only insofar as it is necessary for this.
- Further information on SOFORT's data protection regulations can be found at the following internet address: [https://www.klarna.com/sofort/datenschutz](https://www.klarna.com/sofort/datenschutz)

8) Contacting Us for Review Reminders
Own review reminder (no dispatch through a customer review system)

We use your email address to remind you once to submit a review of your order for the review system we use, provided that you have given us your express consent to do so during or after your order in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time by sending a message to the controller responsible for data processing.

9) Use of Social Media: Social Plugins
9.1 Facebook plugins with Shariff solution

On our website, so-called social plugins ("plugins") of the social network Facebook are used, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").

To increase the protection of your data when visiting our website, these buttons are not integrated without restriction as plugins but only using an HTML link. This type of integration ensures that when you call up a page of our website that contains such buttons, no connection is yet established with the servers of Facebook. If you click on the button, a new browser window opens and calls up the Facebook page on which you can interact with the plugins there (if necessary after entering your login data).

Facebook Inc. with its registered office in the USA is certified for the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU.

For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights and setting options for protecting your privacy, please refer to the data protection information of Facebook: [https://www.facebook.com/policy.php](https://www.facebook.com/policy.php)

9.2 Google+ plugins as Shariff solution

On our website, so-called social plugins ("plugins") of the social network Google+ are used, which is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

To increase the protection of your data when visiting our website, these buttons are not integrated without restriction as plugins but only using an HTML link. This type of integration ensures that when you call up a page of our website that contains such buttons, no connection is yet established with the servers of Google+. If you click on the button, a new browser window opens and calls up the Google+ page on which you can interact with the plugins there (if necessary after entering your login data).

Google LLC with its registered office in the USA is certified for the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU.

For the purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights and setting options for protecting your privacy, please refer to the data protection information of Google: [https://www.google.com/intl/en/policies/privacy/](https://www.google.com/intl/en/policies/privacy/)

9.3 Instagram plugin as Shariff solution

On our website, so-called social plugins ("plugins") of the online service Instagram are used, which is operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram").

To increase the protection of your data when visiting our website, these buttons are not integrated without restriction as plugins but only using an HTML link. This type of integration ensures that when you call up a page of our website that contains such buttons, no connection is yet established with the servers of Instagram. If you click on the button, a new browser window opens and calls up the Instagram page on which you can interact with the plugins there (if necessary after entering your login data).

Instagram LLC with its registered office in the USA is certified for the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU.

For the purpose and scope of the data collection and the further processing and use of the data by Instagram, as well as your rights and setting options for protecting your privacy, please refer to the data protection information of Instagram: [https://help.instagram.com/155833707900388/](https://help.instagram.com/155833707900388/)

10) Online Marketing
10.1 DoubleClick by Google

This website uses the online marketing tool DoubleClick by Google, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").

DoubleClick uses cookies to serve ads relevant to users, to improve campaign performance reports, or to prevent a user from seeing the same ads multiple times. Google uses a cookie ID to record which ads are displayed in which browser and can thus prevent them from being displayed multiple times. Processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6(1)(f) GDPR.

In addition, DoubleClick can use cookie IDs to record conversions related to ad requests. This is the case, for example, when a user sees a DoubleClick ad and later visits the advertiser's website with the same browser and makes a purchase. According to Google, DoubleClick cookies do not contain any personal information.

Due to the marketing tools used, your browser automatically establishes a direct connection with Google's server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and inform you according to our knowledge: By integrating DoubleClick, Google receives the information that you have accessed the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, there is a possibility that the provider will obtain and store your IP address.

If you want to object to participation in this tracking procedure, you can deactivate cookies for conversion tracking by setting your browser to block cookies from the domain [www.googleadservices.com](https://www.googleadservices.com), [https://www.google.com/settings/ads](https://www.google.com/settings/ads), whereby this setting will be deleted if you delete your cookies. Alternatively, you can find out more about setting cookies and make the necessary settings on the Digital Advertising Alliance website at [www.aboutads.info](https://www.aboutads.info). Finally, you can set your browser to inform you about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be restricted.

Google LLC with its registered office in the USA is certified for the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU.

Further information and the data protection regulations regarding advertising and Google can be found here: [https://www.google.com/policies/technologies/ads/](https://www.google.com/policies/technologies/ads/)

10.2 Use of Google AdWords Conversion Tracking

This website uses the

online advertising program "Google AdWords" and, within the framework of Google AdWords, the conversion tracking of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use the offer of Google AdWords to draw attention to our attractive offers with the help of advertising materials (so-called Google AdWords) on external websites. We can determine how successful the individual advertising measures are in relation to the data of the advertising campaigns. We pursue the interest of showing you advertising that is of interest to you, making our website more interesting for you, and achieving a fair calculation of advertising costs.

The cookie for conversion tracking is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies usually expire after 30 days and do not serve the purpose of personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked through the websites of AdWords customers. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers find out the total number of users who clicked on their ad and were redirected to a page provided with a conversion tracking tag. However, they do not receive information that personally identifies users.

If you do not want to participate in tracking, you can opt-out of this use by easily deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics. We use Google AdWords based on our legitimate interest in targeted advertising in accordance with Art. 6(1)(f) GDPR.

Google LLC with its registered office in the USA is certified for the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU.

Further information and the privacy policy regarding advertising and Google can be found here: [https://www.google.com/policies/technologies/ads/](https://www.google.com/policies/technologies/ads/)

You can permanently disable cookies for ad preferences by setting your browser software accordingly or by downloading and installing the browser plug-in available under the following link: [https://www.google.com/settings/ads/plugin](https://www.google.com/settings/ads/plugin)

Please note that certain functions of this website may not be available or may only be available to a limited extent if you have disabled the use of cookies.

11) Web Analysis Services
11.1 Google (Universal) Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies," text files stored on your computer that allow an analysis of your use of the website. The information generated by the cookie about your use of this website (including the shortened IP address) is usually transmitted to a Google server in the USA and stored there.

This website uses Google Analytics exclusively with the extension "_anonymizeIp()," which ensures anonymization of the IP address by truncation and excludes direct personal reference. Through this extension, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.

On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide us with other services related to website and internet usage. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google.

You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case, you may not be able to use all functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: [https://tools.google.com/dlpage/gaoptout?hl=en](https://tools.google.com/dlpage/gaoptout?hl=en)

As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent the collection by Google Analytics within this website in the future (this opt-out cookie only works in this browser and only for this domain, delete your cookies in this browser, you need to click this link again): Google Analytics deactivate

Google LLC with its registered office in the USA is certified for the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU.

This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. When a page is first called up, a unique, permanent, and anonymized ID is assigned to the user, which is set across devices. This makes it possible to assign interaction data from different devices and from different sessions to a single user. The user ID contains no personal data and does not transmit such to Google.

You can object to the collection and storage of data via the user ID at any time with effect for the future. To do this, you must deactivate Google Analytics on all systems you use, for example, in another browser or on your mobile device.

You can prevent the collection of data by Google Analytics by setting an opt-out cookie. Click the following link to set the opt-out cookie: Google Analytics deactivate

Further information on Universal Analytics can be found here: [https://support.google.com/analytics/answer/2838718?hl=en](https://support.google.com/analytics/answer/2838718?hl=en)

12) Retargeting/Remarketing/Referral Advertising
12.1 Facebook Custom Audience via the Pixel Process

This website uses the “Facebook Pixel” of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”). In the event of express consent, it can be used to track the behavior of users after they have seen or clicked on a Facebook ad. This process is designed to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help optimize future advertising efforts.

The data collected are anonymous to us, so they do not provide any conclusions about the identity of the users. However, the data are stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Usage Policy ([https://www.facebook.com/about/privacy/](https://www.facebook.com/about/privacy/)). The data can allow Facebook and its partners to place ads on and outside of Facebook.

These processing operations are carried out exclusively upon the granting of explicit consent in accordance with Art. 6(1)(a) GDPR.

Consent to the use of the Facebook Pixel may only be declared by users who are older than 13 years old. If you are younger, we ask that you request permission from your legal guardians.

Facebook Inc. with its registered office in the USA is certified for the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU.

To deactivate the use of cookies on your computer, you can set your internet browser so that no more cookies can be stored on your computer in the future or so that cookies already stored are deleted. Turning off all cookies can, however, mean that some functions on our internet pages can no longer be executed. You can also disable the use of cookies by third-party providers such as Facebook on the following Digital Advertising Alliance website: [https://www.aboutads.info/choices/](https://www.aboutads.info/choices/)

12.2 Google AdWords Remarketing

Our website uses the functions of Google AdWords Remarketing, herewith we advertise this website in the Google search results, as well as on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and based on the pages you visit. Processing is based on our legitimate interest in the optimal marketing of our website in accordance with Art. 6(1)(f) GDPR.

Any further data processing will only take place if you have agreed with Google that your internet and app browsing history will be linked by Google to your Google account and information from your Google account will be used to personalize ads you view on the web. If you are logged into Google during your visit to our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing. To do this, Google temporarily links your personal data with Google Analytics data to form target groups.

You can permanently disable the setting of cookies for ad preferences by downloading and installing the browser plug-in available at the following link: [https://www.google.com/settings/ads/onweb/](https://www.google.com/settings/ads/onweb/)

Alternatively, you can find out more about setting cookies and adjust your settings on the Digital Advertising Alliance website at [https://www.aboutads.info](https://www.aboutads.info). Finally, you can set your browser to inform you about the setting of cookies and individually decide on their acceptance or exclude the acceptance

of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be restricted.

Google LLC with its registered office in the USA is certified for the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU.

Further information and the privacy policy regarding advertising and Google can be found here: [https://www.google.com/policies/technologies/ads/](https://www.google.com/policies/technologies/ads/)

13) Rights of the Data Subject
13.1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller concerning the processing of your personal data, which we inform you about below:

- Right of access pursuant to Art. 15 GDPR: In particular, you have the right to obtain information about your personal data processed by us, the purposes of the processing, the categories of personal data processed, the recipients or categories of recipients to whom your data have been or will be disclosed, the planned storage period or the criteria for determining the storage period, the existence of a right to rectification, erasure, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if not collected from you by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the significance and envisaged consequences of such processing concerning you, as well as your right to be informed about the guarantees pursuant to Art. 46 GDPR when your data are transferred to third countries;
- **Right to rectification pursuant to Art. 16 GDPR**: You have the right to have inaccurate data concerning you corrected without undue delay and/or to have your incomplete data stored by us completed;
- **Right to erasure pursuant to Art. 17 GDPR**: You have the right to request the erasure of your personal data under the conditions of Art. 17(1) GDPR. However, this right does not apply, in particular, where the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims;
- **Right to restriction of processing pursuant to Art. 18 GDPR**: You have the right to request the restriction of the processing of your personal data as long as the accuracy of your data disputed by you is being verified, if you refuse the deletion of your data due to unlawful data processing and instead request the restriction of the processing of your data, if you need your data for the establishment, exercise, or defense of legal claims after we no longer need these data after the purpose has been achieved, or if you have objected to the processing for reasons related to your particular situation, as long as it has not yet been determined whether our legitimate grounds prevail;
- **Right to information pursuant to Art. 19 GDPR**: If you have asserted the right to rectification, erasure, or restriction of processing against the controller, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
- **Right to data portability pursuant to Art. 20 GDPR**: You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request that it be transferred to another controller, where technically feasible;
- **Right to withdraw consent granted pursuant to Art. 7(3) GDPR**: You have the right to withdraw consent once given to the processing of data at any time with effect for the future. In the event of withdrawal, we will delete the data concerned without delay, provided that further processing cannot be based on a legal basis for processing without consent. The withdrawal of consent does not affect the lawfulness of the processing carried out based on the consent until the withdrawal;
- **Right to lodge a complaint pursuant to Art. 77 GDPR**: If you consider that the processing of personal data relating to you infringes the GDPR, you have the right – without prejudice to any other administrative or judicial remedy – to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work, or the place of the alleged infringement.

13.2 Right to object

If we process your personal data in the context of a balancing of interests based on our overriding legitimate interest, you have the right to object to this processing at any time for reasons arising from your particular situation with effect for the future.

If you exercise your right to object, we will stop processing the data concerned. However, further processing remains reserved if we can demonstrate compelling legitimate grounds for the processing that override your interests, fundamental rights, and freedoms, or if the processing is for the establishment, exercise, or defense of legal claims.

If your personal data are processed by us for direct marketing purposes, you have the right to object to the processing of your personal data for such marketing at any time. You can exercise the objection as described above.

If you exercise your right to object, we will stop processing the data concerned for direct marketing purposes.

14) Duration of Storage of Personal Data
The duration of the storage of personal data is determined by the respective statutory retention period (e.g., commercial and tax retention periods). After the expiry of this period, the corresponding data will be routinely deleted, provided that they are no longer necessary for the fulfillment or initiation of the contract and/or there is no legitimate interest on our part in further storage.

Contact Information:

Email: support@osyriswear.com

Or visit our contact page.

Company Information:

Osyris

Address: Unit 224 157 Fitzroy St, St Kilda, VIC 3182, Australia

(Our business address does not serve as a return address. Packages sent here will be rejected.)

Email: support@shoposyris.com

Contact page: https://osyriswear.com/pages/contact

Australian Registered Business Number: 21141484590

Phone number: +61 0422565487 (contact via email for support)

Our customer service team is available Monday to Friday from 9 AM to 5 PM.